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Frequently Asked Questions
about Addresses
Are email addresses case-sensitive?
No.
Supoort@ForeverMail.com is the same as support@forevermail.com or SUPPORT@FOREVERMAIL.COM
How many email addresses can I have?
Our Standard
account allows up to five ForeverMail addresses that forward to the same destination (or set of destinations.) If you want more addresses on a single account, please contact support@forevermail.com.
Can I have copies of mail forwarded to another destination address?
Yes.
Our standard account allows up to three destinations. Every destination will receive any mail sent to any of the ForeverMail addresses on the account. You may have more than three destinations for an account -- it costs just a little more. Please contact support@forevermail.com for details.
Can I change my forwarding destination if I want?
You may change, add or remove destinations anytime.
Which characters can I use in an email address?
You may use A-Z, a-z, 0-9, the underscore (_), and the dot (.).
Do I have to give up my current e-mail address/account?
NO. Your ForeverMail address will forward mail to your current e-mail account.
I own a domain name, and I'd like use it with your forwarding services. Can I do that?
Yes you can.
We call it "importing" your domain. Once we import the domain, we can provide all our forwarding services for it. You can learn all the details about domain importing here.
You don't have a domain name that I would like to use for an email address. What can I do?
Get your own domain. They are inexpensive and totally unique, since they can be used only by you and the people you allow. See the Get A Domain section for more details.
Can you forward email from my current provider to a new provider?
No. Oh, believe us, we wish that we could. But no one can forward e-mail for
a domain except for the organization that handles the e-mail for that domain. So, if you are currently receiving e-mail at you@yourISP.com, then only your ISP's mail handlers have the capability of forwarding the
mail. No one else can. It's similar to the way our postal system currently works. Say your friend lived in San Francisco, CA, and moved to Boston, MA, leaving a forwarding address with the San Francisco post office.
If you write to your friend at his former San Francisco address, it must go through San Francisco before it goes to Boston -- it won't go straight to Boston. Same thing with e-mail. E-mail addressed to yourISP.com
goes to yourISP.com, so only yourISP.com can forward it.
So, what are your options, and how can we help? Well, one
option is to just stay with your current provider, but presumably, you wouldn't be asking this question if you were planning to do that. There is a possibility that your current provider itself offers forwarding,
either on a short-term or permanent basis. You'd have to contact your provider to find out if it offers these services. If it does, you could have it forward your mail to a ForeverMail address, and gradually wean
your correspondents off your current address to your ForeverMail address.
If your provider doesn't offer forwarding, and you want to
change providers, you will eventually be faced with the hassles of having to change your e-mail address. Unfortunately, there is no way around this. But your best bet is to make your new address a ForeverMail
address, so that you will never have to go through this hassle again. ForeverMail allows you to change your provider as often as you want, without ever having to change your e-mail address. You'll need to let your
contacts know about your new e-mail address this once, but with a ForeverMail address, this is the last time you'll have to do it.
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