Answers to
Frequently Asked Questions
about...
Using the Service
ForeverMail Addresses
Payment and Renewal
Spam and Terms of Use
Top 5 Questions
Answered
I forgot my password. What should I do?
Submit the Mail My ID form and we'll mail your Secret ID to your current destination account. If you can't receive mail at your current destination account, then e-mail us at support@forevermail.com and ask for your Secret ID. We'll ask you for the Answer to your Special Question to confirm your identity. So if you remember it, you should include it in your
initial e-mail in order to hasten the process.
You don't have a domain name that I would like to use for an e-mail address. What can I do?
Get your own domain. They are inexpensive and totally unique, since they can be used only by you and the people you allow. See the Get A Domain section for more details.
I own a domain name, and I'd like use it with your forwarding services. Can I do that?
Yes you can. We call it "importing" your domain. Once we import the domain, we can provide all our forwarding
services for it. You can learn all the details about domain importing here.
How do I get my ForeverMail address to show as my "From" and "Reply-To" addresses on e-mail messages that I send out?
That depends on what software you use to send your e-mail. If you use an e-mail program on a PC like Outlook, Outlook Express or Eudora, then look at our instructions. If you use AOL, Hotmail or Yahoo or some other web-based
e-mail program, then you usually cannot change your "From" or "Reply-to" addresses. Check with your mail service to be certain.
How do I pay for my account?
We accept payment by Visa, Mastercard, personal or business checks (from U.S. banks only) and money orders.
All payments MUST be denominated in U.S. Dollars. Credit card payments can be made securely online, or you may fax or mail us your credit card information. To pay for an account, go to the Pay/Renew page to get a current account statement. There you can choose how long you want to subscribe/renew for and make your payment
online, or get instructions for mailing your payment.
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